FAQs

How do I join The Comfort Club?

All you need to do is create an account here, and you’re all good to go!


How do I earn points?

You earn 1 point for every £1 you spend. You can also collect points by following us onInstagram and TikTok. Signing up for our newsletter not only earns you points but also gives you access to exclusive discounts and early updates on our latest collectionlaunches.


How do I redeem my points?

Sign in to your Chelsea Peers account, add your chosen items to your basket, and at checkout, you can redeem your reward points for £5, £10, or £15 oH, depending on how many points you have.

The Comfort Club members can donate £5 to Mind (registered charity number 219830) by redeeming 100 points.


Where can I check my points balance?

Log in to your rewards account, and you’ll be able to view your points balance, ways to
earn and ways to redeem.


Can I refer-a-friend?

Yes! Log in to your account, head to the rewards page, scroll down to your referral link, and share it with your friend. You’ve then earned yourself £5 oH your next purchase and gifted your friend the same, yay friendship!


How do I get Birthday rewards?

Log in to your rewards account, and under ‘Ways to earn’, you can add your birthday. Points will be added to your account on your birthday, and you’ll also be notified of this as long as you’ve signed up to our newsletter here.


Will my points expire?

Points will expire after 1 year (365 days) from the date they were earned.


How will I know when my points are expiring?

If you’ve signed up to our newsletter here, you’ll receive a reminder email 14 days before your points expire. If you haven’t used your points by then, don’t worry, you’ll get a second reminder 7 days before they expire.


What do I do if I need help with my rewards account?

If you have any issues with your rewards account or have any general queries, ourCustomer Services team will be happy to help. Get in touch with the team athello@chelseapeers.com, and they’ll get back to you as soon as possible.